FAQs

Yes, we offer worldwide shipping. However, shipping costs and times vary by location.Please refer to our Shipping Policy for more details.

Once your order ships, you'll receive a tracking number via email for real-time updates.

Shipping times vary by location. Typically, orders are processed within 8 - 15 business days.For estimated delivery times, please refer to our Shipping Policy. You'll receive a tracking number once your order ships for real-time updates.

Please Reach Out to our support team at zenalash@outlook.com or visit our Contact Us page.

Unfortunately, once an order is placed, modifications or cancellations are not possible. Please review your order carefully.

To initiate a return, please contact us at zenalash@outlook.com within 3 days of receiving your item. Please provide your order number and details about the product you would like to return. Our customer support team will guide you through the return process.Please refer to our Refund Policy for more details.

We accept major credit/debit cards, PayPal, and other secure payment options.

We do not accept exchanges once the items are shipped. For more details, please review our Return Policy.